Contact Us
We'd love to hear from you! Whether you have a question about the game, a suggestion for improvement, want to report a bug, or are interested in business partnerships, feel free to reach out to us.
Email Address
truongthanhcn12@gmail.com
We typically respond to emails within 24–48 hours. For urgent matters, please mention "Urgent" in your email subject line.
What Can You Contact Us About?
- Game feedback, suggestions, and feature requests
- Bug reports and technical issues
- Privacy-related inquiries and data requests
- Advertising and business partnership opportunities
- General questions about the game
Before You Contact Us
Q: The game is running slowly. What can I do?
Try closing other browser tabs, ensure JavaScript is enabled, and use a modern browser (Chrome, Firefox, Safari, or Edge). A device with decent graphics capabilities will provide the best experience.
Q: Is the game free to play?
Yes! Tap to Jump 3D is completely free. Ads help us keep the game free and support ongoing development.
Q: Can I play offline?
The game requires an internet connection for initial loading and ad delivery. Once loaded, gameplay itself does not require a persistent connection.
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